A Short Course in Human Relations
 

The six most important words: "I admit I made a mistake."
The five most important words: "You did a good job."
The four most important words: "What is your opinion?"
The three most important words: "If you please."
The two most important words: "Thank You."
The one most important word: "We"
The least important word: "I'!
Watch your thoughts; they become words.
                                                 Watch your words; they become actions.
                                                 Watch your actions; they become habits.
                                                 Watch your habits; they become character.
                                                 Watch your character; it becomes your destiny.

                                                 Frank Outlaw